Service Support Plans

We offer a wide range of Service support plans to meet your requirements.  Please find below details on our standard Support Plan packages.  Should you require a tailor-made Plan please contact our sales department on 01788 890235 or email sales@inspiron-gb.co.uk

Inspiron

Basic Support Service Plan (SC001) 

  • Urgent Same Day Mechanical Telephone and Email Support

 

  • Urgent Same Day Electrical Telephone and Email Support

 

  • Urgent Same Day Email Software Support

Online Support Plan (SC002)

 

  • Urgent Same Day Mechanical Telephone and Email Support

 

  • Urgent Same Day Electrical Telephone and Email Support

 

  • Urgent Same Day Email Software Support

 

  • Urgent Same Day Remote (TeamViewer) Support for Software related problems and program support

Extra Support Plan (SC003)

  • Urgent  Same Day Mechanical Telephone and Email Support

 

  • Urgent Same Day Electrical Telephone and Email Support

  • Urgent Same Day Email Software Support

 

  • Urgent Same Day Remote (TeamViewer) Support for Software related problems and program support

 

  • Free of charge Software Updates

 

  • Priority despatch of parts

Premium Support Plan (SC004)

 

  • Urgent  Same Day Mechanical Telephone and Email Support

 

  • Urgent Same Day Electrical Telephone and Email Support

  • Urgent Same Day Email Software Support

 

  • Urgent Same Day Remote (TeamViewer) Support for Software related problems and program support

 

  • Free of charge Software Updates

 

  • Priority despatch of parts

 

  • One Annual Site Visit to carry out a full Machine Health Check and Scale Calibration Check, including issuing a Certificate (subject to passing the test).

Premium Bronze Support Plan (SC005)

 

  • Urgent  Same Day Mechanical Telephone and Email Support

 

  • Urgent Same Day Electrical Telephone and Email Support

  • Urgent Same Day Email Software Support

 

  • Urgent Same Day Remote (TeamViewer) Support for Software related problems and program support

 

  • Free of charge Software Updates

 

  • Priority despatch of parts

 

  • One Annual Site Visit to carry out a full Machine Health Check and Scale Calibration Check, including issuing a Certificate (subject to passing the test).

  • Priority Site Visit which includes up to 3 Site Visits per annum for Breakdown Cover, price includes travel time to site, mileage to site and up to 5 hours on-site during our normal working
    hours

Premium Silver Support Plan (SC006)

 

  • Urgent  Same Day Mechanical Telephone and Email Support

 

  • Urgent Same Day Electrical Telephone and Email Support

  • Urgent Same Day Email Software Support

 

  • Urgent Same Day Remote (TeamViewer) Support for Software related problems and program support

 

  • Free of charge Software Updates

 

  • Priority despatch of parts

 

  • One Annual Site Visit to carry out a full Machine Health Check and Scale Calibration Check, including issuing a Certificate (subject to passing the test).

  • Priority Site Visit which includes up to 5 Site Visits per annum for Breakdown Cover, price includes travel time to site, mileage to site and up to 5 hours on-site during our normal working hours

  • 10% Discount on all parts

Premium Gold Support Plan (SC007)

 

  • Urgent  Same Day Mechanical Telephone and Email Support

 

  • Urgent Same Day Electrical Telephone and Email Support

  • Urgent Same Day Email Software Support

 

  • Urgent Same Day Remote (TeamViewer) Support for Software related problems and program support

 

  • Free of charge Software Updates

 

  • Priority despatch of parts

 

  • One Annual Site Visit to carry out a full Machine Health Check and Scale Calibration Check, including issuing a Certificate (subject to passing the test).

  • Priority Site Visit which includes up to 5 Site Visits per annum for Breakdown Cover, price includes travel time to site, mileage to site and up to 5 hours on-site during our normal working hours

  • 10% Discount on all parts

  • Contract includes free replacement Printed Circuit Boards should they fail

Pre-Paid Service Support Plan (SC008)

The Pre-paid Service Support Plan is a contract that does not expire.

 

You simply purchase visits in advance at a reduced cost. When you use up all your pre-paid visits you simply top them up.


Having a Pre-Paid Contract gives you the benefit of a Priority Site Visit which includes travel time, mileage and up to 5 hours on-site. The visit van be for a Breakdown, Training, Setting up new Products or even for the Annual Scale Calibration check.

*   above Support Plans are subject to contract terms and conditions

LABEL APPLICATORS  -  CHECKWEIGHERS  -  WEIGH PRICE LABELLERS  -  OCMS  -  PRINT APPLY 

VISION INSPECTION  -  CONVEYORING  -  BENCH SCALES -  METAL DETECTORS  -  PLUS MUCH MORE

INSPIRON SYSTEMS LTD

Unit 9, Wayside Braunston Business Park, London Road, Braunston, 

Northamptonshire. NN11 7HB, United Kingdom

Tel: +44(0)845 0567900  |  +44(0)1788 890235

Email:​ sales@inspiron-gb.co.uk

Inspironsysemsltd
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© 2019 by Inspiron Labelling Solutions

Telephone:  +44 (0)845 0567900  |  +44(0)1788 890235        |        Email:  sales@inspiron-gb.co.uk​